Meet Our Team
Meet the Experts
Del | Owner
Hello! My name is Del Embrich and I am one of the owners here at Embrich Plumbing, Heating & Air Conditioning. The aspect of my job I enjoy the most is getting the opportunity to serve people. In my free time I enjoy golfing, camping, and spending time with my wife, Jen.
Jen | Owner
Hello! My name is Jen, and I am the Co-Owner at Embrich Plumbing, Heating & Air Conditioning. The aspect I enjoy most about my job is getting to know my team and their families on a personal level. In my free time, I enjoy being a “Grams” to my two grandchildren. I am passionate about creating meaningful memories with the people I love. I am also a big fan of the Kentucky Wildcats! I was born in Murray, Kentucky, and my husband, Del, and I have two children together.
Isaac | General Manager
Hello! My name is Isaac, and I’m the General Manager here at Embrich Plumbing, Heating & Air Conditioning. I enjoy working in the plumbing trade and helping clients find the right solutions for their homes. Being able to solve problems and provide reliable service for people in our community is one of the most rewarding parts of what I do.
When I’m not working, I enjoy spending my time with family and making the most of my time outside of work. One of the things I value most about my job is meeting new people every day and helping customers feel confident and informed when making decisions about their plumbing needs.
Sara | HVAC Manager
Hello! My name is Sara, and I am the HVAC manager for Embrich Plumbing, Heating & Air Conditioning. Over the years, I’ve gained experience in many areas of HVAC, and I truly enjoy being part of a team that helps keep our clients comfortable in their homes.
When I’m not working, I love spending time with my family, traveling, networking with other industry professionals, and learning about new technology that can improve the way our homes operate.
One of my favorite parts of this industry is meeting new people every day and helping clients make confident, well-informed decisions about their home comfort needs.
Patty | Supplies Manager
Hello! My name is Patty, and I am the Supplies Manager at Embrich Plumbing, Heating & Air Conditioning. I’ve been with the company for 16 years, and I enjoy tackling cost-related challenges the most. Outside of work, I cherish spending time with my family. I’m incredibly proud of my three children, eight grandchildren, and ten great-grandchildren. I was born and raised in Collinsville, Illinois.
Chandler J. | Plumbing Service Manager
Hi, I’m Chandler J., the Plumbing Service Manager at Embrich Plumbing, Heating & Air Conditioning. I grew up locally, and one of the things I enjoy most about my job is mentoring the next generation entering the trades. When I’m not at work, I enjoy fishing, kayaking, hiking, golfing, and spending quality time with my two children. Above all, I am passionate about being a good father.
Damon | Plumbing Install Manager
Hello! My name is Damon, and I was born and raised in Belleville, Illinois. I’m the Install Manager at Embrich Plumbing, Heating & Air Conditioning, and I take pride in helping ensure our clients receive great service and a smooth installation experience. The part of my job I enjoy most is making clients happy and knowing we’ve done the job right. In my free time, I enjoy fishing and spending quality time with my family.
Hannah K. | Customer Service Manager
Hello! My name is Hannah, and I was born in Waterloo, Illinois. I am the Customer Service Manager at Embrich Plumbing, Heating & Air Conditioning. The aspect I enjoy most about my job is the opportunity to serve our clients at the highest level and to watch our CSR team grow. In my free time, I enjoy watching football, baseball, and soccer. I also enjoy spending time with my family and trying new recipes. In life, I am passionate about my family and friends, as well as helping care for those in need.
Hannah W. | Marketing Lead
Hello! My name is Hannah, and I grew up in Jerseyville, Illinois. I am the Marketing Lead at Embrich Plumbing, Heating & Air Conditioning. The aspect I enjoy most about my job is having the opportunity to be creative while helping the company achieve its goals. In my free time, I enjoy playing the piano, crocheting, reading, and researching a variety of topics. I am passionate about becoming the best version of myself possible.
Antjuan | Lead Service Plumbing Expert
Hello! My name is Antjuan. I was born and raised in East Saint Louis, IL. I’m currently a Lead Service Plumbing Expert at Embrich Plumbing, Heating & Air Conditioning. My favorite part of the job is educating homeowners about their plumbing systems.
In my free time, I enjoy playing basketball, gaming, and staying active through exercise. I’m passionate about spending quality time with my family and making the most out of life.
Cody | Plumbing Service Expert
Hello! My name is Cody, and I was born and raised in Staunton, IL. I am a Lead Plumbing Expert at Embrich Plumbing, Heating & Air Conditioning. I studied plumbing at Ranken Technical College. I enjoy that my work allows me to solve problems and be part of an incredible team. Outside of work, I spend my time woodworking, golfing, and focusing on personal growth.
Ashton | Plumbing Service Expert
Hello! My name is Ashton, and I was born and raised in Troy, Illinois. I am a Lead Plumbing Expert at Embrich Plumbing, Heating & Air Conditioning. The best parts of my job are helping people and learning something new every day. In my free time, I like to work out and spend time with my family. My greatest passion in life is my faith in Christ.
Jim | Warehouse Lead
Hello, I’m Jim, the Warehouse Lead at Embrich Plumbing, Heating & Air Conditioning. I was born and raised in Minneapolis, Minnesota. The part of my job I enjoy the most is working alongside a dedicated and talented team. Outside of work, I enjoy golfing, grilling, kayaking, and camping. In life, I’m passionate about helping others and giving back to those in need.
Alex | HVAC Install Expert
Hello! My name is Alex and I serve as an HVAC Install Expert at Embrich Plumbing, Heating & Air Conditioning. I grew up in Chicago, Illinois, and have experience in both HVAC and plumbing, though heating and cooling is where my true passion lies. What I enjoy most about my work is meeting customers, solving problems, and learning something new every day in the field.
Outside of work, I enjoy fishing, exploring new places, and going on float trips. I’m passionate about spending time with my family and friends and always striving to grow as a person.
Ben M. | Customer Service Representative
Hello! My name is Ben, and I am a Customer Service Representative at Embrich Plumbing, Heating & Air Conditioning. I also assist with minor IT issues when they arise. I was born and raised in Robinson, Illinois. The aspect I enjoy most about my job is the camaraderie of working with a great team. In my free time, I enjoy spending time with my two cats and playing video games. In life, I am passionate about music and continuously expanding my knowledge across various topics.
Ben P. | Warehouse Assistant
Hi, I’m Ben P. I am a Warehouse Assistant at Embrich Plumbing, Heating & Air Conditioning. What I enjoy most about my job is the people I get to work with every day. Outside of work, I enjoy playing basketball. I was born and raised in Brighton, Illinois, and I share my home with my dog, T’Challa.
Ben S. | Expert Plumbing Apprentice
Hello! My name is Ben, and I was raised in Maryville, Illinois. I am an Expert Apprentice at Embrich Plumbing, Heating & Air Conditioning. I attended Ranken Technical College, where I studied plumbing. What I enjoy most about my job is working alongside a great team. In my free time, I enjoy bowling and spending time with friends.
Bonnie | Install Dispatcher/Coordinator
Hello! My name is Bonnie, and I am the Install Dispatcher/Coordinator at Embrich Plumbing, Heating & Air Conditioning. The aspect I enjoy most about my job is the interaction I have with my coworkers and clients. In my free time, I enjoy watching the Chiefs play during football season, spending time with my family, collecting sports cards, and cooking. I am passionate about my family and take pride in watching those I care about succeed in life. I grew up in Highland, Illinois, and I have three children.
Braydan | Warehouse Assistant
Hello! My name is Braydan, and I work as a Warehouse Assistant at Embrich Plumbing, Heating & Air Conditioning. I love helping both my coworkers in the field and my teammates in the office. In my free time, I enjoy golfing, working on my car, and playing with my dog, Bruno. I grew up in Chicago and later moved to Troy, Illinois.
Brock | Warehouse Assistant
Hi, I’m Brock, a Warehouse Assistant at Embrich Plumbing, Heating & Air Conditioning. I enjoy supporting our field experts by ensuring they have the tools and supplies they need to succeed. Outside of work, I enjoy playing guitar and watching sports. I’m passionate about my family and, of course, sports. I was born and raised in Collinsville, Illinois.
Bryan | Plumbing Service Expert
Hello! My name is Bryan, and I’m a Plumbing Service Expert at Embrich Plumbing, Heating & Air Conditioning. I was born in Elk Grove Village, IL. I take pride in helping clients solve plumbing problems and keep their homes running smoothly.
What I enjoy most about my work is tackling challenging situations and finding practical solutions that truly make a difference for our clients. Outside of work, I value spending time with my family and focusing on the things that matter most in life.
Chandler H. | Plumbing Service Expert
Hello! My name is Chandler, I was born in New Castle, Indiana, and I’m proud to work as a Plumbing Service Expert with Embrich Plumbing, Heating & Air Conditioning. What I enjoy most about my role is helping people when they need it most and making their day a little easier. Outside of work, I love fishing, hiking, and camping. Above all, I value quality time with my family and friends and believe those moments matter most.
Ched | Comfort Advisor
Hello! My name is Ched, and I was born in Fresno, California. I am a Comfort Advisor at Embrich Plumbing, Heating & Air Conditioning, where I enjoy helping clients find the right solutions for their home comfort needs. I attended plumbing school, which gave me a strong foundation in the trade. What I love most about my job is helping people and having the opportunity to solve problems every day. In my free time, I enjoy golfing and spending quality time with my family. I am passionate about building a bright, secure, and carefree future for myself and the people who matter most to me.
Cliff | Comfort Advisor
Hello! My name is Cliff. I was born in Hornersville, Missouri, and grew up in Collinsville, Illinois. I’m a Comfort Advisor at Embrich Plumbing, Heating & Air Conditioning, and I studied plumbing at Vatterott College.
One of the things I enjoy most about my job is meeting new people and hearing their stories while helping them find the right solutions for their home comfort needs. In my free time, I enjoy fishing, and I take a lot of pride in the work I do every day.
Connor | HVAC Service Expert
Hello! My name is Connor, I was born and raised in Edwardsville, Illinois, and I’m proud to serve the community as an HVAC Service Expert at Embrich Plumbing, Heating & Air Conditioning. I studied plumbing and HVAC at Ranken Technical College, where I built the foundation for my career in the trade.
What I enjoy most about my job is being able to help people when they’re uncomfortable in their own homes and getting their systems running properly again. In my free time, I enjoy cooking and grilling outdoors. I’m also passionate about learning more about real estate and rental properties and expanding my knowledge in that area.
Corey | Plumbing Install Expert
Hello! My name is Corey, and I am a Plumbing Install Expert here at Embrich Plumbing, Heating & Air Conditioning. I grew up locally in the area. I studied plumbing at Ranken Technical College. What I enjoy most about my job is the opportunity to help people. In my free time, I enjoy spending time outdoors, especially hunting and fishing. I’m passionate about making memories with my friends and family.
Courtney | Service Dispatcher
Hello! My name is Courtney, and I am the Service Dispatcher at Embrich Plumbing, Heating & Air Conditioning. I was born and raised in Godfrey, Illinois. The aspect I enjoy most about my job is working with a great and supportive team. In my free time, I enjoy reading. In life, I am passionate about being the best mother I can be to my son.
Dalton | Plumbing Install Expert
Hello! My name is Dalton, and I am a Plumbing Install Expert at Embrich Plumbing, Heating & Air Conditioning. I was raised in Edwardsville, IL. I studied plumbing at Ranken Technical College. My favorite part of my job is getting to work outdoors. In my free time, I enjoy spending time with my family and being outside. My greatest passion in life is my family.
Daniel | Excavation Expert
Hello! My name is Daniel, and I am an Excavation Expert at Embrich Plumbing, Heating & Air Conditioning. I was born and raised in Kirkwood, MO, and moved to Illinois when I was a little older.
The aspects of my job I enjoy most are helping our clients out of challenging situations and the camaraderie I share with my coworkers.
In my free time, I enjoy spending time with my family, playing sports, and making music. In life, I am passionate about living in a way that reflects my beliefs in God and showing love to those around me. My partner’s name is Erin, and we have two boys together.
Darien | Drain and Sewer Specialist
Hello! My name is Darien, I was born and raised in O’Fallon, Illinois. I am a Drain and Sewer Specialist at Embrich Plumbing, Heating & Air Conditioning. What I enjoy most about my job is helping people and taking care of their plumbing needs. In my free time, I enjoy playing music and teaching. I’m passionate about the plumbing trade and dedicated to being the best I can be in my profession.
Deb | Administrative Assistant
Hello! My name is Deb, and I am the Administrative Assistant at Embrich Plumbing, Heating & Air Conditioning. The aspect I enjoy most about my job is working with a great group of people in a positive environment. In my free time, I enjoy kayaking, kickboxing, bike riding, and spending time with family and friends. I am passionate about staying active, continuing to grow as a person, and making the most of each day. I grew up in Edwardsville, Illinois, and I have two sons.
Dominick | Plumbing Service Expert
Hello! My name is Dom, and I was born and raised in Troy, Illinois. I am a Plumbing Service Expert at Embrich Plumbing, Heating & Air Conditioning. What I enjoy most about my job is seeing the finished product after completing a project. In my free time, I enjoy fishing and golfing. I’m passionate about my family and the time we spend together.
Drew | Plumbing Service Expert
Hello! My name is Drew, and I was born and raised in Highland, Illinois. I am a Plumbing Service Expert at Embrich Plumbing, Heating & Air Conditioning. The best part of my job is learning something new every day and continuing to grow my skills. Outside of work, I’m a dedicated sports fan who loves watching football, baseball, and hockey. I’m passionate about making people smile and brightening their day.
Dustin | Plumbing Service Expert
Hello! My name is Dustin, I was born and raised in Brownstown, Illinois. I am a Licensed Plumbing Service Expert at Embrich Plumbing, Heating & Air Conditioning. What I enjoy most about my job is the variety of projects and the fact that no two calls are ever the same. In my free time, I enjoy spending quality time with my family and sharpening my martial arts skills. Above all, I’m passionate about providing the best possible life for my family.
Hunter | Expert Plumbing Apprentice
Hello! My name is Hunter, and I was born and raised in Granite City, IL. I am an Expert Plumbing Apprentice at Embrich Plumbing, Heating & Air Conditioning. I enjoy learning new things each day and continuing to build my skills in the plumbing trade. When I’m not working, I enjoy going for drives and spending time with my friends and family.
Jack | Expert Plumbing Apprentice
Hello! My name is Jack, and I grew up in Belleville, IL. I am an Expert Plumbing Apprentice at Embrich Plumbing, Heating & Air Conditioning. The best part of my job is the people I work with and the chance to keep advancing toward my plumbing license. Outside of work, I enjoy time with my family, making music, and playing hockey. I’m deeply passionate about helping others and making a positive impact in my community.
Jered | Plumbing Install Expert
Hello! My name is Jered, and I am a Plumbing Install Expert at Embrich Plumbing, Heating & Air Conditioning. I grew up in Brighton, Illinois. I studied plumbing at Ranken Technical College. The best part of my job is getting to work with an amazing team. Outside of work, I enjoy video games, hiking, and spending time with my friends and family. I’m passionate about my personal growth and my family.
Joe | HVAC Service Expert
Hello! My name is Joe, and I’m an HVAC Service Expert at Embrich Plumbing, Heating & Air Conditioning. I was born and raised in Bethalto, Illinois, and attended SWIC. What I enjoy most about my job is the opportunity to help people and make their homes more comfortable.
Outside of work, I enjoy spending time with my family, coaching sports, and watching St. Louis Blues hockey. I’m driven by a passion for continuing to grow in the HVAC industry, along with a lifelong appreciation for music.
Jordan | HVAC Install Expert
Hello! My name is Jordan, and I was born and raised in Bethalto, Illinois. I work as an HVAC Install Expert at Embrich Plumbing, Heating & Air Conditioning, where I enjoy the opportunity to work with my hands and solve problems for clients every day.
When I’m not at work, I enjoy watching sports, especially football. I’m passionate about sports, spending time with my family, and making the most of my time outside of work.
Kevin | Excavation Expert
Hello! My name is Kevin, I am an Excavation Expert at Embrich Plumbing, Heating & Air Conditioning. I grew up in Granite City, Illinois. I take pride in playing a role in the continued success of Embrich Plumbing, Heating & Air Conditioning. I love contributing to a team that strives to be the best. In my spare time, I enjoy spending time with my family, working on cars, and shooting. My greatest passion in life is my family.
Libby | Customer Service Representative
Hello! My name is Libby, and I primarily serve as a Customer Service Representative here at Embrich Plumbing, Heating & Air Conditioning. I also enjoy acting as a brand ambassador for the company. What I love most about my job is building meaningful relationships within the community. In my free time, I enjoy hiking, reading, golfing, camping, and gardening, as well as spending quality time with my partner. I am passionate about my family and friends. I was born in Annapolis, Maryland, and I am a proud parent of three beautiful children.
Malcolm | HVAC Install Expert
Hello! My name is Malcolm, and I grew up in O’Fallon, Illinois. I am an HVAC Install Expert at Embrich Plumbing, Heating & Air Conditioning. I have a genuine passion for sheet metal and ductwork. I studied HVAC and airflow design at Ranken Technical College, where I developed a strong foundation in the trade. What I enjoy most about my job is the opportunity to learn something new every day. Outside of work, I love to travel and explore new places. In life, I’m driven by creativity and a strong work ethic.
Nathan N. | Warehouse Assistant
Hello! My name is Nathan, and I’m a Warehouse Assistant at Embrich Plumbing, Heating & Air Conditioning. I was born and raised right here in Maryville, IL. One of the things I enjoy most about my job is supporting the technicians in the field and making sure they have everything they need to get the job done efficiently. In my free time, you’ll usually find me riding my motorcycle or spending time with my family and friends. I’m passionate about continually improving myself and my skills.
Nate T. | Expert Plumbing Apprentice
Hello, my name is Nate, and I am an Expert Plumbing Apprentice with Embrich Plumbing, Heating & Air Conditioning. I was born and raised right here in the local area, and I take pride in serving the community. What I enjoy most about my work is being hands-on and having the opportunity to work outdoors while solving problems for our customers.
Outside of work, I enjoy playing and watching a variety of sports
with friends. One of the things that means the most to me is spending time with my grandparents, especially visiting and helping out at their farm.
Nick | Expert Plumbing Apprentice
Hello! My name is Nick, I am an Expert Plumbing Apprentice at Embrich Plumbing, Heating & Air Conditioning. I was born and raised right here in Collinsville, IL. In my free time, I love spending quality time with my family and working on my cars, bikes, and boat. I’m passionate about constantly becoming the best version of myself.
Rhonda | Customer Service Representative
Hello! My name is Rhonda, and I am a Customer Service Expert at Embrich Plumbing, Heating & Air Conditioning. I grew up in Forrest City, Arkansas. The aspect I enjoy most about my job is getting to know our clients on a personal level and helping them find solutions to their problems.
In my free time, I enjoy playing with my two dogs, Bailey and Harley, cooking, spending time with my family, and tending to my garden. I am passionate about being a good person, staying positive, and making people laugh. My partner and I have four children together.
Susan | Customer Service Representative
Hello! My name is Susan, and I am a Customer Service Expert at Embrich Plumbing, Heating & Air Conditioning. The aspect of my job I love most is being able to assist our clients in the best way possible. In my free time, I enjoy spending time outdoors. My biggest passions in life are my family and my community. I grew up in the St. Clair City area and have four children.
Rich | Comfort Advisor
Hello! My name is Rich, and I am a Comfort Advisor at Embrich Plumbing, Heating & Air Conditioning, with four years of experience in the field. I was born and raised in Mt. Morris, IL. The aspect of my job I enjoy most is the opportunity to provide common-sense solutions that positively impact people’s lives.
In my free time, I enjoy spending time with my four daughters, hiking, and fishing. My passions in life include finding ways to uplift and encourage others.
Will | Plumbing Install Expert
Hello! My name is Will. I was born and raised in Brighton, Illinois. I am a Plumbing Install Expert at Embrich Plumbing, Heating & Air Conditioning. I studied plumbing at Ranken Technical College. The most rewarding part of my job is knowing that the services we provide make a difference in people’s lives. In my free time, I enjoy spending time with friends and family. I’m passionate about the plumbing trade and take pride in the work I do every day.
Zach | Plumbing Service Expert
Hello! My name is Zach, and I was born and raised in Springfield, Illinois. I am a Plumbing Service Expert at Embrich Plumbing, Heating & Air Conditioning. What I enjoy most about my job is the opportunity to problem-solve every day. In my free time, I enjoy building and selling cars. I’m passionate about my family and the time we share together.

















































